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City of Memphis

125 N. Main, Memphis, TN, 38103, US

Document Signers
    • 1 Supervisor/Manager

    • 2 Division Director

    • 3 Compensation



The purpose of this procedure is to develop a formal process for Above Entry Salary Review Requests. An Above Entry Salary Review is a review of a salary rate higher than the normal entry rate for either a new hire or promotional applicant conducted by Compensation staff and approved by the Chief Human Resources Officer. These reviews consider the overall qualification level of the applicant and pay equity within the salary range of current employees in comparable classifications both within the division and citywide. Divisions will submit a request form to Compensation staff as necessary for the following procedure.

To request an Above Entry Salary Review, complete and submit the Seamless Doc form online and route it to the appropriate Division Director for approval. Upon the Division Director’s approval, Compensation will receive a notification email regarding the submission. Compensation will confirm receipt of the request with the Division Director with an estimated project start date. After final approval, Compensation will notify the Division Director of the final decision.

The Above Entry Salary Review Seamless Doc form can be accessed using the following URL:
*Note: A detailed justification on the reason(s) for the request is required.
a) Reviews are assigned project start dates and completed on a first come, first serve basis.
b) The Division Director will receive a notification of receipt and project start date from Compensation within 2 business days of the Seamless Doc submission.
c) From the assigned project start date, completion typically takes at most 5-7 business days.
d) Compensation will notify the division, Division Director, or appropriate designee on the status of the request – whether the project is completed or additional information is needed - no later than 7 business days after the project has started.
*Note: After a Compensation request is implemented in the system and approved by the Division Director, another request for the same position or employee cannot be submitted for at least 6 months after Compensation’s final decision memorandum.

If a Division Director disagrees with Compensation’s finding, he or she may submit an appeal to the Chief Human Resources Officer in writing within 30 business days of Compensation’s final decision memorandum using the Seamless Doc procedure outlined above.
a) Using the Seamless Doc form in Section I, the word “APPEAL” must be included in the Justification section in addition to detailed information.
b) Once a Seamless Doc is submitted and routed to the Chief of Human Resources, the appeal request will begin the review process according to the guidelines listed in Section II.
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10/18/2021Click to Sign
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